Return Policy

At McCormick, we want you to be completely satisfied with your purchase of our Gravy Variety Pack. If for any reason you’re not happy with your order, we’re here to help.

1. 30-Day Satisfaction Guarantee

You may return most new, unopened items purchased from mccornick.store within 30 days of delivery for a full refund or exchange.

2. Eligibility for Returns

To be eligible for a return, your item must be:

Unused and in the same condition that you received it.
In its original packaging.
Accompanied by a receipt or proof of purchase.

Please note: Opened or partially used food items, for hygiene and safety reasons, are generally not eligible for return unless there is a quality issue or defect.

3. How to Initiate a Return

To start a return, please contact us:

Email: Send an email to [email protected] with your order number and a brief explanation of why you wish to return the item.
Phone: Call us at +1 (307) 231-8543 during business hours (Monday-Friday, 9:00 AM – 5:00 PM EST).

We will provide you with instructions on how to return your item. Please do not send your purchase back to the manufacturer or without prior authorization from us.

4. Refunds

Once your return is received and inspected, we will send you an email notification to confirm that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

5. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, please contact us at [email protected] or call us at +1 (307) 231-8543.

6. Shipping Costs for Returns

You will be responsible for paying your own shipping costs for returning your item unless the return is a result of our error (e.g., you received an incorrect or defective item).
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

7. Damaged or Incorrect Items

If your order arrives damaged or if you received the wrong item, please contact us immediately at [email protected] or +1 (307) 231-8543. We will arrange for a replacement or refund, and we will cover the return shipping costs for defective or incorrect items.

8. Contact Us

For any questions regarding our return policy, please don’t hesitate to reach out:

Email: [email protected]
Phone: +1 (307) 231-8543
Mailing Address: McCormick 452 Cecilia Dr Corbin, KY, 40701 USA